Shipping policy
Shipping Policy
Thank you for shopping with Skadi Outdoor.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received. During busy periods or holidays, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- United Kingdom: 5–10 business days
- Europe: 5–12 business days
- United States & Canada: 7–15 business days
- Australia & New Zealand: 7–18 business days
Delivery times are estimates and may vary due to customs, weather, or courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location. We may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Customs & Import Duties
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are determined by the destination country's customs authority.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes once an order has been processed.
Lost or Delayed Orders
If your order has not arrived within the expected delivery timeframe, please contact us and we'll be happy to assist you in tracking your shipment and resolving the issue.
If you have any questions about shipping, please contact our customer support team.